Riley

Your Patient Re-Engagement Agent

Riley turns your existing patient database into new opportunities for care. He proactively reconnects with patients based on customized campaigns—from tested-not-sold follow-up and technology upgrades to new product launches, open houses, special events, and other targeted outreach.

With personalized, patient-friendly conversations, Riley identifies interest, addresses common barriers, and helps move qualified patients back onto your schedule.

Listen to Riley

✔ Re-engages tested-not-sold patients who haven’t moved forward with treatment.

✔ Identifies technology upgrade opportunities among existing hearing aid patients.

✔ Supports new hearing aid and technology launches with targeted patient outreach.

✔ Drives attendance for open houses, events, and special promotions.

✔ Reactivates dormant patients who may be due for follow-up or new technology.

✔ Identifies patient interest and readiness through personalized conversations.

✔ Schedules qualified patients directly back into your practice.

✔ Documents outreach, responses, and outcomes so your team knows exactly what happened.

How Riley Supports Your Practice