AI agents built for Hearing Healthcare
Designed by hearing healthcare experts, your AI agents handle the calls, scheduling, and follow-up your team doesn't have time for, trained on the same clinical and patient-care best practices you trust.
“Hearing healthcare has always been built on relationships, clinical expertise, and trust. AI should never replace those principles, it should help clinicians make better decisions, communicate more meaningfully, and deliver better experiences for patients and families. Our goal is to introduce AI thoughtfully, responsibly, and with clinicians at the center.”
Meet Your Hearing Healthcare Agent Team
Each agent covers a different part of the patient journey, so nothing falls through the cracks, day or night.
FREE FOR PROSPECTS
How many hearing aid candidates are in your market?
Calculated from real Census, HLAA, and CDC data for your practice’s exact 20 mile service radius: population, hearing loss prevalence, and a revenue forecast in seconds.
Example: 27,000 candidates nearby
Care without a language barrier
Every agent can be customized to speak fluently in the languages and dialects your patient population needs, no matter where in the country you practice.
Spanish
Mandarin
Vietnamese
Arabic
Korean
+More
From the Knowledge Hub
Insights and resources for Hearing Healthcare practices and professionals
BLOG · HEARING HEALTHCARE
Why Hearing Healthcare Practices Are Under Pressure
GUIDE
The Challenges Facing Independent Physicians — And How to Overcome Them
Visit Our Resource Library
Work with ENT patients? Us too!
ENT practices face unique challenges, from patient communication and administrative workflows to coordinating care between ENT and Audiology. PhysiciansTrust AI Agents are purpose-built for otolaryngology, delivering efficiency, consistency, and patient-centered support.
Every PhysiciansTrust AI agent is built and reviewed by the Hearing Healthcare Leadership Council, nationally recognized audiologists, clinicians, and industry leaders who make sure nothing reaches your patients that hasn't been vetted by people who've spent their careers in this field.
Meet the Experts
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Miranda Charles leads the company’s hearing healthcare strategy, strategic partnerships, clinical engagement, provider collaboration, and industry development. Her career has focused on building high- performing organizations, advancing professional standards, creating influential partnerships, and developing initiatives that connect clinical excellence with sustainable business growth.
As Chair, Charles will lead the council’s strategic agenda and facilitate collaboration between clinicians, business leaders, technology innovators, and hearing healthcare organizations. She will help ensure Physician Trust AI’s hearing healthcare initiatives remain grounded in clinical relevance, provider trust, patient-centered thinking, and the practical needs of the profession.
COUNCIL CHAIR
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Mike Lowery contributes executive insight into enterprise growth, organizational leadership, industry partnerships, and long-term market development. His experience helps the council connect responsible innovation with the operational and strategic realities of hearing healthcare organizations.
COUNCIL MEMBER
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Dr. Rachael Cook brings the perspective of a practicing audiologist and field-based clinical consultant. She will help ensure Physician Trust AI’s solutions align with provider workflows, clinical priorities, patient needs, and the everyday realities of hearing healthcare practice.
Dr. Rachael Cook is a field-based clinical consultant. She helped launch Modern Tinnitus, a company that combined cutting-edge technology with best practice care to train providers and empower patients to best manage their tinnitus. She also has 2.5+ million views on over 70 videos on the Dr. Cliff AuD YouTube Channel. She will help ensure Physician Trust AI’s solutions align with provider workflows, clinical priorities, patient needs, and the everyday realities of hearing healthcare practices.
COUNCIL MEMBER
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Dr. Dawn Aerts is a respected audiologist and nationally recognized leader in pediatric hearing healthcare. She currently serves as Senior Manager of Pediatrics at Oticon and previously served as Director of Pediatric Sales at Phonak. She is also the founder of Helpful Hearing, an initiative dedicated to improving access to hearing technology and patient education. Dr. Aerts brings extensive expertise in pediatric audiology, evidence-based clinical care, and professional education to the Hearing Healthcare Leadership Council.
COUNCIL MEMBER
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Aaron Brotherton is an accomplished healthcare marketing executive with more than two decades of leadership experience driving brand strategy, provider engagement, and organizational growth. He currently serves as Vice President of Marketing for GN Hearing North America and previously held senior marketing leadership positions with Audigy and HearingLoss.com, where he helped advance patient education, provider engagement, and strategic growth initiatives throughout the hearing healthcare industry. His expertise in healthcare marketing, practice development, and consumer engagement provides valuable strategic perspective to the Hearing Healthcare Leadership Council.
COUNCIL MEMBER
Frequently Asked Questions
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Each agent owns a piece of the patient journey: Marley engages new leads before interest fades, Casey answers every inbound call, Bridget and Brenda handle confirmations and no-show rescheduling, Stacy and Susan support patients before and after their visit, Riley follows up with patients who never came back, and Victor handles tech support around the clock. Together, they cover the work your front desk doesn't have time for.
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No. Your agents are built to close the gaps that turnover, rising wages, and a packed front desk leave behind — not to replace the people who already work there. They handle the repetitive, time-sensitive tasks (calls, confirmations, follow-up) within a framework of human oversight and clinical best practices, so your staff can focus on what needs a human touch.
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No. Victor provides 24/7 tech support for hearing aid questions — the ones that pile up nights and weekends and hit your front desk as a backlog every Monday. Agents like Casey, Bridget, and Brenda work the same way, engaging patients whenever they call, text, or need to reschedule, not just during business hours.
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Your free assessment uses real Census, HLAA, and CDC data for your practice's exact 20-mile service radius — factoring in population, hearing loss prevalence, and revenue forecast — to estimate how many hearing aid candidates are in your market.
